Shipping & Returns
All packages are shipped with tracking information
Shipping Time Estimates:
- USA : 7-15 business days
- INTERNATIONAL : 15-30 business days
** KINDEYES is not responsible for any duties/taxes upon arrival to your location & any delays due to the shipping carrier or customs clearance. Delivery time does not include Saturdays, Sundays, or Holidays.
** Customs, duty, and taxes are non-refundable. If you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.
We want you to fall in love with your purchase. If for some reason, you are not completely satisfied, you may return it for a refund or exchange it for store credit within 14 days of purchase. Only as long as the products are unused and all the protective covers are still in tact!
We understand that the return shipment may take some time to arrive back at our warehouse and so we just need the returned items to be shipped out within those days (not delivered)!
- Customers are responsible for return postage costs.
- We DO NOT offer refunds on lost or stolen items. We do offer reshipments.
- We DO NOT offer refunds on orders with tracking links that state "delivered." We do offer reshipments.